Question 1

What kinds of damage can you restore?

Accepted Answer

We handle surface scratches and scuffs, edge and corner wear, whitening, light creasing, and holographic damage. If you're unsure whether your card qualifies, submit a free estimate — we'll give you an honest answer.

Question 2

Will restoration affect my card's PSA grade?

Accepted Answer

PSA, BGS, and SGC classify restoration as alteration, so restored cards are not intended for grading submission and may be designated 'Altered' if submitted. We'll always tell you which path makes sense for your card.

Question 3

How long does the process take?

Accepted Answer

Most restorations are completed within 5–10 business days of receiving your card. Complex jobs or high-volume periods may take a few extra days — we'll keep you updated through your dashboard.

Question 4

How do I submit a card?

Accepted Answer

Request a free estimate through our quote form. We'll review your photos and send a detailed assessment with pricing. Once you accept, ship us the card using our insured shipping guide.

Question 5

Is my card insured during shipping?

Accepted Answer

Yes. Every card we handle is covered by full insurance throughout transit and while it's in our care.

Question 6

Do you work on non-Pokémon cards?

Accepted Answer

We specialize in Pokémon cards, but we also work on select One Piece, Yu-Gi-Oh!, Lorcana, and Riftbound cards.

Question 7

How is pricing determined?

Accepted Answer

Pricing is based on the type and extent of damage, the rarity of the card, and the service tier you select. Estimates are always free and never obligate you to proceed.

Question 8

Do you provide before-and-after photos?

Accepted Answer

Every restoration comes with full photographic documentation — before, during, and after. You'll have a complete record accessible from your account.

Questions we get all the time.